Job Duties

• Ensure drivers and terminal personnel adhere to established statutory health regulation and safety standards. Be aware of steps and procedures required in case of accidents involving hazardous products and follow procedures as stipulated.
• Must be safety conscious; train employees on the importance of safe work practices including proper use of equipment, cleaning guidelines and WHMIS procedures.
• Maintains good relations with farmers and customers.
• Plan drivers' dispatch (schedule driver routes on a daily basis) assigning loads to drivers according to customer needs and driver capabilities; ensures that all loads are covered and on time; prevents unnecessary company charges or liabilities.
• Verify fuel market price and make appropriate price changes considering margins established.
• Estimate client fuel needs and suggest proper tank.
• Solicit potential customers.
• Complete prices change in software system.
• Hold monthly staff safety meetings and ensure employees work safe at all times.
• Provide day to day managerial direction and control of designated facility to insure the proficient operation of all terminal activities.
• Manage quality assurance - setting quality standards, maintaining quality of all terminal activities.
• Ensure accurate records of all products handled for quality billing, inventory and grading.
• Promote the Co-operative’s products, service and philosophy.
• Responsible for performance management
• Responsible for appropriate staff levels to meet requirements of the terminal.
• Operate terminal efficiently by analyzing operating costs, equipment utilization, fuel mileage and driver wages.
• Monitor Thornloe Bulk Petroleum terminal performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
• Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
• Provide leadership for problem resolution to facilitate faster improvements and improved working relationships.
• Enhance and develop policies, procedures and service systems to meet the goals of the Northern Energy Bulk Petroleum terminal as well as aid with the Verner Bulk terminal.
• Monitor financial performance to ensure the terminal is meeting or exceeding budgetary commitment.
• Analyzes and report on the daily, monthly, and annually department's key performance indicators and industry trends.
• Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers, and customers.
• Review and use the monthly Profit and Loss statements to ensure expense control and proactively plan service and sales goals.   Achieve and surpass petroleum, burner fuels objectives.
• Conduct fleet management review on company vehicles and stationary equipment as necessary.
• Ensure that all reporting employees adhere to company policies and procedures.
• Schedule driver routes on a daily basis.
• Register all tanks delivered on reserve or federal land with government and update records accordingly.
• Verify that customer accounts are up to date.
• Ensure accurate records of all products handled for quality billing, inventory, and grading.
• Promote the Co-operative’s products, service, and philosophy.
• Responsible for appropriate staff levels to meet requirements of the terminal.
• Operate terminal efficiently by analyzing operating costs, equipment utilization, fuel mileage and driver wages.
• Make deliveries of new tanks to clients and pick up of old ones.
• Complete appropriate documents and provide instructions to clients (Reg. 217).
• Update tank information in spreadsheet.
• Verify customers are ordering the proper product for the tank supplied.
• Charge customers for their tank rental if they are under required volume.
• Ensure tanks are installed as per TSSA standards.
• Perform maintenance on tanks and supplies for clients and at gas bars.
• Deal with customer problems and complaints.
• Oversee incident resolution and insurance claims.
• Monitor bulk plant fuel levels to ensure proper stock on hand at all times; resolve shortages, install and maintain customer equipment as required.
• Pick up transport load and log information.
• Verify driver log information.
• Take readings from tanks at bulk plant.
• Control tank inventory and place product orders for installations.
• Complete tank rental documents and obtain necessary signatures.
• Monitor Diesel X Gold levels.
• Perform some accounts receivable duties and aid with answering phone calls.
• Communicate with central dispatch as well as customers and co-workers.
• Record vehicle defects, accidents, traffic violations or damage to the vehicles.
• Review expiry dates of company required licenses, permits, and certificates.
• Record drivers’ convictions under the Highway Traffic Act.
• Review service and repair status of vehicle fleet, following applicable provincial and federal regulations.  
• Develop list of prospective and potential clients; make sales calls to attain or surpass customer fuel increase objectives.
• Ensure drivers comply with all company policies and procedures regarding the delivery of goods.
• Provide feedback to drivers regarding customer problems, mechanical problems, or delivery problems.
• Ensure bulk plant operations are secured whenever unattended.
• Adhere to Gasoline Handling Act regulations for loading and unloading of products and report all malfunctions of equipment promptly to the supervisor.
• Promote Co-Opérative Régionale products, services, and philosophy.
• Performs or delegates general housekeeping duties at the bulk plant and warehouse.
• Oversee the maintenance of the company’s fleet of vehicles Performs or delegate’s regular maintenance on equipment as directed.
• Maintains truck associated equipment in a safe, clean and workable condition.
• Report any convictions under the Highway Traffic Act.
• Wear appropriate (PPE) personal protection equipment when performing different tasks.
• Place orders for personal protective equipment and encourage employees to use it at all times.
• Perform other duties as assigned.

Required Qualifications & Experience

• One years’ experience in Logistics, Transportation or Business management experience or strong knowledge of dispatch, transportation management and logistics solutions with proven leadership abilities.
• Bulk Fuel petroleum background or a thorough knowledge of fuel sales would be an asset.
• Valid DZ License, defensive driving and certificate for driving a forklift would be an asset.
• Demonstrated knowledge of inventory control techniques and procedures would be an asset.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Ability to effectively communicate both verbally and in writing.
• Bilingual in French and English would be an asset.
• Demonstrate some leadership skills, with a focus on operations and business processes.
• An understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
• Ability to work independently in a busy environment.
• Strong attention to detail and able to identify key issues; creatively and strategically overcome internal challenges or obstacles.  High level of integrity, confidentially, and accountability.
• Sound analytical thinking, planning, prioritization, and execution skills.
• High level of integrity, confidentially, and accountability.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.    Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Clean Drivers’ Abstract
• Knowledge of the Highway Traffic, the Truck Transportation and Gasoline Handling Acts.
• Some knowledge of the Co-op’s organization, policies and principles would be an asset.
• Punctual and good work ethics
• Ability to lift 25 KG. (50 lbs.)
• Have basic understanding of the term “Fit to work” in a workplace.
• Should have good customer service skills.               
• Computer knowledge
• Organizational skills with strong communication abilities
• Petroleum Delivery Experience an asset.
• Strong mechanical aptitude with ability to perform routine vehicle maintenance.
• Strong work ethic
• Professional/mature demeanor under stressful situations

Work conditions

• Physical activity required
• Travel required
• Work in excessive heat in the summer
• Work in changing weather and hazardous driving conditions in the winter
• Manual dexterity required to use desktop computer and peripherals
• Deadlines and irregular hours of work.
• Weekend work may be required
• Exposure to fumes